Your Privacy Matters to Pulse

At Loveland Pulse, Your Privacy Matters

When so much of what we do to live, work, and play takes place online, an important question to ask of your Internet Service Provider (ISP) is, “Do you value and protect my privacy?” 

Regardless of the intentions of the third party organization requesting your information, Pulse firmly believes that it is up to you who you share your information with. That’s why Pulse does not sell customers’ information to any third party organizations.

When you choose to receive community-owned, 100% fiber-optic internet, voice, and TV services from Loveland Pulse, you can rest assured that Pulse only uses your personal information for: 

  • Billing and collections
  • Account administration
  • Surveys & Marketing
  • Maintenance
  • Fraud prevention
  • Compliance with applicable laws and regulations.

Some states have taken to trying to implement laws to require ISPs to protect consumers (Colorado is not yet one of them) – but the process to move that legislation is long and arduous – and being strongly challenged by commercial providers who do not want to give up an important revenue stream: Your online behavioral data.

Pulse has opted out of waiting for state or federal directives about how to handle our customers’ information.   We’ve voluntarily decided to safeguard the digital privacy of our residents to the strongest extent possible – because we believe the privacy of the citizens of Loveland is paramount.

We recently reaffirmed our stance when it comes to keeping customers’ personal information private. Read about it at the Reporter-Herald: “Loveland communications board discusses Pulse privacy policy.”

Learn more about how Pulse is committed to protecting your privacy: