Customer Resources & User Guides

Please don’t hesitate to reach out if you have questions or need help!

24/7 Tech Support: 970-744-4226

Billing & Customer Service: 970-541-4990

Pulse Essentials

New Customer Welcome How to set up my online account Refer A Neighbor Program Affordable Connectivity Program ACP Brochure (PDF)
What Speeds to Expect with My Gig Pulse Terms and Conditions Residential Rate Card Legal Notices

PulseTV

Channel Lineup PulseTV Quick Start Guide Troubleshooting PulseTV
Remote Control Guide - Set-Top Box Remote Control Guide - Fire TV Stick Remote Control Guide - Apple TV

Voice

Residential Voice Guide