January 24
Broadband discussion is raised at a Loveland City Council Workshop.
Pulse is a trusted local utility committed to connecting the Loveland community.
We provide reliable connections our residents need, backed by exceptional customer service and fair rates.
Established in 2018, Pulse was made specifically for you: the residents and businesses of Loveland. Investing in Pulse is an investment in our local economy. The Pulse utility is part of the Loveland Water and Power Department.
Work with Pulse
We’re currently building our Pulse team and looking for talented people to make our vision a reality for all of Loveland. Our staff members are innovative, creative and passionate about bringing fiber – and reliable high-speed internet service – to the community. If that sounds like you, check out our open positions.
Doing Business with Pulse
Pulse will periodically need to obtain bids for different materials and services. Any bids or requests for proposals will be shared on Rocky Mountain BidNet.
Get to Know Pulse
History of Pulse
2015
2015
November 3
82% of Loveland voters supported Ballot Issue 2C, which removed the legal barriers imposed by Colorado Senate Bill 05-152 for the City’s involvement, directly or indirectly, in providing telecommunication services.
2015
2016
February 9
A Broadband Task Force was developed to investigate municipally owned and operated fiber-optic service as a potential option, and guiding principals were established.
2018
February 6
Following two years of intensive research by the task force and staff, a City Council vote authorized a series of measures continuing the pursuit of community broadband through a retail model.
2018
2018
February 7
The Broadband Task Force was formally transitioned into the Loveland Communications Advisory Board (LCAB).
2018
November 6
Loveland City Council adopted a resolution establishing a City-owned retail broadband utility with regional collaboration and directed city staff to secure financing instruments to build and operate a broadband network.
With City Council’s green light for the project and authorization for the Electric and Communications Enterprise, work on the network began rapidly.
2018
2019
April
Financing to fund the project was completed through a broadband bonding package of $95.42 million.
2019
May
The City of Loveland branded its communications utility as Pulse. The community-owned utility is being built on a promise of local service, transparency in rates and speeds, and a promise of responsiveness second to none.
2019
2019
November
Loveland City Council approved the construction contract for locally-owned and operated partners Colorado Boring and for Pulse’s premise construction partner OnTrac, Inc.
2019
November 25
Ground breaking! Construction begins for the Pulse 100% fiber-optic network.
2019
2020
June
Kick-off! Pulse signs-up its first residential customer June 2020.
2020
December 3
Serving Loveland Businesses – Pulse launches business services in December 2020.
2020
2021
April
Pulse is approved to partner with the Federal Communications Commission to offer Emergency Broadband Benefit funding to help stay families in need connected to the internet during the global health crisis.
2021
June 28
1,000,000 feet of boring! On June 28th, just ten days after the one-year launch of service anniversary, Pulse construction team achieves the 1,000,000 feet of boring milestone.
2021
2021
October
PulseTV comes to life – delivering an exciting, personalized-for-Loveland viewing experience. From a traditional channel guide experience, to 100 hours of Cloud DVR, to all of Colorado’s local sports favorites on Altitude Sports, PulseTV was designed with Loveland in mind.
2021
November
Pulse launches its platform letting Loveland residents in serviceable areas to sign up for Pulse Internet, Voice, and Television…on the internet!
2021
Pulse Team Awards & Accolades
Bringing a community-owned, 100% fiber-optic utility to life is only possible with the dedication and efforts of a large group of talented individuals with a diverse set of skills and backgrounds. We are proud that our team has been recognized for their efforts across many different fields.
2021 -Communications and Marketing Manager Named Biz West 40 Under 40 (Nov.)
Fiber Communications and Marketing Manager Lindsey Johansen was named as a BizWest 40 under Forty honoree — which celebrates innovative, community leaders under 40 years of age who are making a mark through professional success and volunteer activities in the Northern Colorado region.
2021- 3CMA Silver Circle Awards (Sept).
Pulse was honored to bring home two 3CMA Silver Circle Awards. One for “Community Visioning or Branding” for the Loveland Pulse brand, and the other in the category of “Graphic Design – Publications” for the Path to Pulse Coloring book.
3CMA stands for The City-County Communications & Marketing Association and recognizes excellence in government communications.
2020 - Fiber Manager Named Biz West 40 Under 40 (Nov.)
Fiber Manager Brieana Reed-Harmel was named as a BizWest 40 under Forty honoree — which celebrates innovative, community leaders under 40 years of age who are making a mark through professional success and volunteer activities in the Northern Colorado region.
2020 - FME World Tour 2020 Presenters (March)
“The Tool To Use In Standing Up A New Fiber Utility”
Ryan Smith & Sarah Rose were invited to present and cover the use of a tool called Feature Manipulation Engine (known as FME, a data integration platform) to interface with survey data in judging pre-enrollment of prospective fiber utility clients, logging and acknowledging enrollment and translation to marketing efforts for a complete picture of take rate. The showed how Pulse uses FME to translate data to a very complex fiber map schema for use in inspection, construction of the utility, as-built’s and final homes passed records of clients after they take service. Overall, FME has been integral in standing up the new utility from start-up to construction, as-built changes all the way to billing our customers, and Pulse employs multiple FME workbenches as well as FME server processes in the service of bringing this utility to the community.
2019 - 3CMA Savvy & Diamond Awards (Sept.)
Pulse was honored to bring home the 3CMA Savvy Award for Community Engagement and Outreach Communications Plan for our Let’s Talk Broadband campaign communications plan. We also won the Diamond Award for Communications and Marketing Processes which is a top Savvy award across all categories that recognizes the best of the best. 3CMA stands for The City-County Communications & Marketing Association and recognizes excellence in government communications.
